The $50.00 deposit is required to solidify your time and date. It is paid through our invoicing system as a partial payment. It is applied to your balance and then you will pay the remaining balance in full to the character or delivery driver of the rental equipment. If you would like to pay the full balance before the party please call us and we can help you out with that.
Deposit is non-refundable.
Rain and Bad Weather Policy for Inflatable Rentals
What if it is forecasted to rain? or it is raining?
Inflatable rides cannot be used during rain, lightning & thunderstorms or high winds. If it has been forecasted that there is a 50% or better chance that it might rain, you have the option to cancel anytime before the delivery process has begun. Twenty-four hour notice is preferred but notify us at least 2 hours before the originally scheduled delivery /set-up time. If the customer cancels during the proper times they have the option to a full refund of their deposit or rescheduling of their event for another day and time. Refund or Rain checks will NOT be issued if the rental unit has been dispatched and on its way to your event location or has already been delivered, or in the event of the leased equipment not being used for any reason. Be aware that WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATION IF INCLEMENT WEATHER IS IMMINENT, UP TO THE TIME OF DELIVERY! If you have any questions about our weather policy please call 619-440-4387. If a customer insists that we deliver the inflatable unit for their event when we have advised them to cancel or the forecast for rain and high winds is imminent and exceeds a 50% chance of rain, the customer is responsible for repair charges for damaged inflatable units as the result of high winds being ignored and neglecting to deflate the inflatable, also, damage to the inflatable from allowing riders to use the inflatable when wet & slippery that can result in side webbing, vinyl, and seam stitching to be ripped or torn.
In the event that it DOES rain during your rental period. Exit the ride, but leave it in operation unless winds are exceeding 15 mph. If winds exceed 15 mph deflate the unit, cover it with a tarp, and stake down the corners of the cover tarp. After the rain and winds subside remove the cover tarp and re-inflate the unit. You can reenter the ride after it has completely dried. To speed up this process an adult can dry the ride with a towel. Absolutely, under no circumstances should riders enter the ride if it is raining or wet. Wet Vinyl is slippery and dangerous.
In addition, if winds exceed 15 mph the unit must be exited and then deflated.
**It is not the intention of Juile's Party People to violate any copyright laws. Our characters are NOT copyrighted characters. Our characters are generic and we can only accept bookings from individuals who are aware that we DO NOT represent any licensed character. If you are requiring a licensed, copyrighted character for your event, you should contact the company/copyright holders.